Full Time Jobs Jobs in Karachi Jobs in Pakistan Social Media Moderator

Edenrobe Jobs | Social Media Moderator

Edenrobe Jobs | Social Media Moderator

  • Qualification: Bachelors
  • Position: Social Media Moderator
  • Salary: Rs: 25,000 – 30,000
  • Experience: 1-2 years
  • Location: Karachi

Job Description:

  • Generate customized responses to queries received on all social media platforms, in order to provide excellent customer experience.
  • Actively engage/converse with existing or new potential customers.
  • Keep abreast with the latest information with respect to the products, policies and procedures for effective customer handling.
  • Coordinate with external teams to resolves customer queries/complaints timely.
  • Monitor and select relevant or trending conversations online, and seed the brand into the discussion.

Skills:

  • Excellent communication skills; fluent in written and spoken English language.
  • Strong skills of Repute Management over Social Media platforms.
  • Ability to take control of and resolve customer issues.
  • Ability to adapt quickly to changing customer expectations and needs; ability to be a self-starter who is comfortable taking the initiative and possesses strong decision-making abilities.
  • Able to work under tight deadlines and pressure situations.

Interested candidates can Apply at [email protected] and cc: [email protected] mentioning the position “Social Media Moderator” in the subject line.

Edenrobe Jobs | Social Media Moderator

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